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Business Operations Manual · Confidential
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dev@applanta.app · Owner access only

Business Operations Manual

Owner Reference · CONFIDENTIAL
Applanta Solutions · Confidential & Proprietary
⚠ CONFIDENTIAL — OWNER USE ONLY
Document Type: Internal Business Operations Reference
Company: Applanta Solutions · Owner: Rudolph Miller
Email: bookings@applanta.app
Version: 3.0 · Rev. April 2026
DO NOT SHARE WITH REPS OR CLIENTS

1. COMPANY OVERVIEW

Legal Name: Applanta Solutions LLC (Georgia — registration pending 2026)
Business: Custom Progressive Web App (PWA) and website builder for small & mid-size businesses
Tagline: Put Your Business In Their Pocket
Operating Philosophy: Beach chair mode — run the entire business from a phone

Current Tool Suite (v4.0 — April 2026): DASH (owner command center) · ASET (field sales) · Prompter (sales intelligence) · GOAT Engine (prospect targeting) · ALPHA (DIY app builder SaaS) · SPIM (social content) · TRAINING (rep academy)

2. PRICING STRUCTURE

TierBuild FeeMonthlyFeature Count
💼 Blueprint Session (= Consultation Fee — same $100 charge, "Blueprint Session" is the Stripe product label)$100Non-refundable · Credited toward build if client proceeds
Basic$300$15/moInfo features only
Standard$500$15/mo1–2 pro features
Advanced$800$15/mo3–4 pro features
Premium (base)$1,200$15/mo5+ pro features
Premium (variable)$1,201–$2,000$15/moComplex/multi-feature builds
Starter Monthly$99 setup$39/moBasic tier monthly plan
Pro Monthly$149 setup$69/moStandard tier monthly plan
Website Add-On (bundle)+$300+$15/moSaves client $200 vs standalone
Website (standalone)$500$15/moFull custom site, no app required
AI Chat Add-On+$200+$10/moARIA-style 24/7 assistant
⚡ Rush Service+$15024–48hr delivery

Payment Flow: 50% deposit collected via Stripe in ASET (client signs digital pad → rep taps tier button → Stripe opens on REP'S device → rep hands device to client to enter card → receipt auto-emails client). 50% balance on delivery approval. Advanced+ tier requires Google/Firebase Analytics setup.

Premium Override: For quotes above $1,200 up to $2,000 — ASET → Payment tab → Premium Override panel → enter custom amount → Generate Premium Invoice → Stripe Dashboard opens → create invoice manually. Metadata type: build_premium / product_id: premium_01 preserved.

2A. ALPHA APP BUILDER PRICING

PlanMonthly PriceFeatures
Free$03 AI generations, basic features
Pro$29/moUnlimited builds, custom domain, stock images, full editor
Agency$69/moEverything + AI redesigns + source code export + white-label

ALPHA is Applanta's standalone DIY App Builder SaaS. Reps earn 20% recurring monthly commission on every subscription they sign up. URL: alpha.applanta.app

3. COMMISSION STRUCTURE (CONFIDENTIAL)

RoleRateNotes
JR (Owner)~90% profitBuilds + sells + maintains
Lead Sales Rep (Father)40%Senior role, adjustable
Standard Reps25%Base rate, adjustable per performance

Commission is earned on build fee only — NOT recurring monthly hosting ($39/$69/mo). Monthly recurring is 100% JR passive income.

ALPHA Recurring Commission: All reps earn 20% monthly recurring on ALPHA subscriptions they sign up (Pro $29/mo = $5.80/mo | Agency $69/mo = $13.80/mo). Paid monthly while client stays subscribed.

Commission is calculated from CONFIRMED Stripe payment records. DASH → Payments → ✅ Confirm required before commission is payable. Rates adjustable at Company discretion with written notice.

3A. LIVE STRIPE PAYMENT LINKS

ProductAmountStripe Linkproduct_id
Blueprint Session (Consultation Fee)$100https://buy.stripe.com/00wfZhgPHgKkgEacKp7Zu00blueprint_01
Basic App$300https://buy.stripe.com/8x228reHzdy8drY9yd7Zu01basic_01
Standard App$500https://buy.stripe.com/afa3cvarj9hs9bI39P7Zu02standard_01
Advanced App$800https://buy.stripe.com/00wbJ1dDv0Lm0Fc25L7Zu03advanced_01
Premium Base$1,200https://buy.stripe.com/fZubJ156Z51C5Zw11H7Zu04premium_01
Starter Monthly$39/mohttps://buy.stripe.com/9B614narj1Pq2Nk4dT7Zu05monthly_39
Pro Monthly$69/mohttps://buy.stripe.com/fZu5kD8jb8d05Zw4dT7Zu06monthly_69

IMPORTANT: All Stripe links open on the REP'S device. Rep hands device to client to enter card details. Clients never have access to ASET.

4. PAY SCHEDULE

Work Week: Monday–Sunday (cutoff Sunday 11:59 PM)
Payday: Every Friday for confirmed sales from previous week
Condition: Commission paid ONLY after JR confirms payment in DASH → Payments → ✅ Confirm (verifying cleared in Stripe Dashboard)
No commission on: Cancelled, refunded, disputed transactions, unlogged sales, or unconfirmed payment records

5. FRIDAY PAYDAY ROUTINE

6. LIVE APPS & DEPLOYMENT

App / ToolURLAccessLocal File Path
DASH (Owner Dashboard + Public Site)applanta.app · applanta-ed830.web.appOwner: applanta2026 / Team: applanta.teamapplanta-dash/index.html
Prompter (Sales Intelligence)applanta.app/prompter.htmlFirebase email/password per repapplanta-dash/prompter.html
ASET (Field Sales Tool)applanta-aset.web.appRep name + 4-digit PINapplanta-aset/ (separate project)
TRAINING (Rep Academy)applanta-training.web.appOpen accessapplanta-training/ (separate project)
ALPHA App Builderalpha.applanta.app (pending)Public SaaS — Stripe subscriptionsapplanta-alpha/ (in development)
GOAT Engine DashboardNetlify-hosted URLdev@applanta.app + GOAT passwordapplanta-goat/dashboard/
Document Portalapplanta.app/docs/Open access (sign agreements)applanta-dash/docs/

Deploy command (DASH + Prompter): cd applanta-dash && firebase deploy --only hosting
Firebase project (DASH / Prompter / GOAT data): applanta-ed830
Master file location: C:\Users\ririg\OneDrive\Documents\Applanta-Master-Official\Engineering-Apps\
Re-auth if needed: firebase login --reauth

7. PROPRIETARY TOOLS SUITE

Applanta operates a full suite of proprietary tools. All are owner-built, Firebase-backed, and deployed on Google infrastructure. None are to be shared, replicated, or demonstrated to clients without authorization.

ToolWho Uses ItPurpose
DASHOwner (full access) + Reps (team view)Command center: leads, clients, deals, payroll, analytics, billing, Master Map, communications
ASETReps in the fieldLead logging, quoting, payment collection, build brief generation
PrompterReps making callsReal-time sales script, objection rebuttals, FOMO engine, call timer, lead queue, call log
GOAT EngineOwner onlyNational lead discovery — scrapes newly registered businesses daily (9AM ET), syncs to Firebase /marketProspects → DASH Master Map + Lead Tracker. Runs via Python scheduler. Re-trigger via GOAT dashboard Run Now button.
ALPHA App BuilderPublic SaaS — clients self-serveDIY App Builder. 6-question intake, AI generation, full visual editor, Stripe subscriptions ($29/$69/mo). Reps earn 20% recurring. URL: alpha.applanta.app
SPIMOwner / MarketingSocial Platform & Influence Marketing — content creation, ad scripting, social campaign management
TRAININGNew repsSales academy, scripts, objection handling, ASET quiz

8. GOAT ENGINE — OPERATIONS

What it is: GOAT (owner-side, DASH only) pulls business prospect data from Firebase (goatLogs node) and displays it in the Lead Tracker with precision filtering. GOAT leads never count toward rep commission — they are owner-sourced prospects.

How to use GOAT:

Adding prospects to GOAT: Push records directly to Firebase → goatLogs node. Fields: businessName, phone, city, state, zip, industry, email. DASH normalizes all field name variations automatically.

GOAT data is owner-only. Team reps cannot see GOAT leads or the filter panel in their DASH view.

9. PROMPTER — OPERATIONS

What it is: Prompter (applanta.app/prompter.html) is a silent sales intelligence weapon. Reps open it on their phone during cold calls. It provides real-time scripts, objection rebuttals, FOMO talking points, feature menus, and a call timer.

Rep access: Firebase email/password login — create accounts in Firebase Console → applanta-ed830 → Authentication. Give each rep their own email/password. Do NOT share the DASH owner password.

Lead Queue system:

Call log: All calls saved to Firestore (prompter_calls collection). Owner can view analytics (all reps, all calls) by logging in as dev@applanta.app.

Script sections: Opening → Discovery → Pitch → Price → Close → Rebuttals → RAPID FOMO → Consult Prep → Consult Close → Feature Menu. All auto-customize to the selected industry.

10. SPIM — OPERATIONS

What it is: SPIM (Social Platform & Influence Marketing) is Applanta's social media content creation tool integrated into DASH. Used for scripting ads, creating social content, and managing marketing campaigns.

Access: DASH → Social Media Ads section (owner-only). Contains content scripts, post templates, ad copy, and campaign planning tools.

Usage guidelines:

11. CLIENT MANAGEMENT

Paperwork per client (required in this order):

Monthly billing:

12. HIRING & ONBOARDING REPS

Required paperwork (complete in this order — all before first sale):

System setup steps:

13. TAX & LEGAL COMPLIANCE

Quarterly estimated taxes: April 15, June 16, September 15, January 15. Set aside ~30% of net profit each quarter.
1099-NEC forms: File by January 31 for any contractor paid $600+ in the calendar year. W-9 must be on file.
All reps are 1099 independent contractors. Applanta withholds no taxes.
SSNs / EINs: Never stored in apps. W-9s collected on paper or secure digital form, stored in Google Drive only.
Annual: Renew Georgia LLC registration (Georgia Secretary of State).

14. DOCUMENT STORAGE

Google Drive (dev@applanta.app) folder structure:

DASH Document Vault: All client-facing agreements are also accessible from DASH → Owner login → Document Vault (owner-only). Live HTML versions with e-signature support.

15. EMERGENCY PROCEDURES

DASH or Prompter goes down: Check Firebase Console → applanta-ed830 → Hosting. Re-authenticate with firebase login --reauth then redeploy with firebase deploy --only hosting from the applanta-dash folder.
Client dispute on Stripe: Do not refund without full review. Provide Stripe receipt + signed Client Service Agreement as chargeback evidence.
Rep goes rogue / terminated: Block immediately in DASH → Settings → Blocked Reps. Reset their ASET PIN. Remove their Prompter Firebase account in Firebase Console → Authentication. NDA and non-solicitation clause remain in effect for 12 months.
GOAT data missing: Check Firebase Console → applanta-ed830 → Realtime Database → goatLogs. If empty, re-import from your prospecting source.
Lost files: Master copies always in Google Drive (dev@applanta.app). DASH/Prompter/ASET source files are your lifeline — keep them current after every deploy.

16. KEY CONTACTS & CREDENTIALS

Owner password (DASH): applanta2026
Team password (DASH / Rep access): applanta.team
Master PIN reset (ASET): applanta2026
Prompter analytics login: dev@applanta.app (GOD mode — sees all rep calls)
Dev email: dev@applanta.app
Bookings email: bookings@applanta.app
Stripe dashboard: dashboard.stripe.com
Firebase console: console.firebase.google.com → applanta-ed830
Live site: applanta.app · applanta-ed830.web.app

⚠ NEVER SHARE THESE CREDENTIALS WITH REPS OR CLIENTS. Owner section is accessed via Ctrl+Shift+D on the public site.